TERMS OF SERVICE

Effective Date: February 13, 2026

Last Updated: February 13, 2026

1. ACCEPTANCE OF TERMS

Welcome to Jennifer Shields, LLC ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website located at https://www.jennifer-shields.com/ (the "Site") and the services we provide.

By accessing or using our Site, you ("Client," "you," or "your") agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site after any modifications constitutes your acceptance of the revised Terms.

2. DESCRIPTION OF SERVICES

Jennifer Shields, LLC provides fractional Chief Operating Officer (COO) services and business consulting tailored to small business owners. Our services include, but are not limited to:

Operational strategy and planning

Process optimization and streamlining

Team support and development

Business growth consulting

Product and service enhancement guidance

Financial oversight and risk management advisory

HR and payroll consulting

All services are provided on a consulting basis and are customized to meet the specific needs of each Client.

3. PROFESSIONAL RELATIONSHIP

3.1 Consulting Services Only

The services provided by Jennifer Shields, LLC are consulting and advisory in nature. We are not acting as your:

Certified Public Accountant (CPA)

Licensed attorney

Certified financial planner

Employee or agent

Any advice or recommendations provided should be considered general business consulting and should not replace professional legal, accounting, or financial advice from licensed professionals.

3.2 Independent Contractor

Jennifer Shields, LLC operates as an independent contractor. Nothing in these Terms creates an employer-employee, partnership, joint venture, or agency relationship between you and the Company.

4. CLIENT OBLIGATIONS

4.1 Accurate Information

You agree to provide accurate, complete, and current information when engaging our services. You are responsible for maintaining the confidentiality of any account credentials or access information provided to you.

4.2 Cooperation

You agree to cooperate with the Company and provide timely access to necessary information, personnel, and resources required to perform the services effectively.

4.3 Permitted Use

The Site is provided for your personal and informational use to learn about Jennifer Shields, LLC and our fractional COO and business consulting services. You may use the Site only for lawful purposes and in accordance with these Terms.

4.4 Prohibited Uses

You agree not to use the Site or services to:Violate any applicable local, state, national, or international lawTransmit any harmful, threatening, abusive, or defamatory contentImpersonate any person or entityInterfere with or disrupt the Site or serversAttempt to gain unauthorized access to any portion of the SiteUse automated systems (bots, scrapers) to access the Site without permission

5. INTELLECTUAL PROPERTY RIGHTS

5.1 Company Property

All content on the Site, including but not limited to text, graphics, logos, images, videos, software, and design elements, is the property of Jennifer Shields, LLC and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from the Site without our express written permission.

5.2 Client Materials

You retain all rights to any materials, documents, or information you provide to us ("Client Materials"). By providing Client Materials, you grant us a limited, non-exclusive license to use such materials solely for the purpose of providing services to you.

5.3 Work Product

Unless otherwise agreed in a separate written agreement, all deliverables, strategies, processes, and other work product created specifically for you during the engagement ("Work Product") will be your property upon full payment. However, we retain the right to use general methodologies, techniques, and know-how developed during the engagement for other clients.

6. CONFIDENTIALITY

6.1 Mutual Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of the business relationship. This obligation survives the termination of services.

6.2 Exceptions

Confidential information does not include information that:

Is or becomes publicly available through no breach of these Terms

Was rightfully in the receiving party's possession prior to disclosure

Is independently developed without use of the confidential information

Is required to be disclosed by law or court order

7. PAYMENT TERMS

7.1 Fees

Service fees, payment schedules, and terms will be outlined in a separate Service Agreement or proposal. All fees are due as specified in the applicable agreement.

7.2 Late Payment

Late payments may be subject to a late fee of 1.5% per month (18% annually) or the maximum amount permitted by law, whichever is less.

7.3 Expenses

Unless otherwise agreed, you are responsible for reimbursing any pre-approved out-of-pocket expenses incurred in connection with providing services.

8. LIMITATION OF LIABILITY

8.1 No Warranties

THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

The Site will be uninterrupted, secure, or error-free

The results obtained from using our services will meet your expectations

Any errors in the Site will be corrected

8.2 Use at Your Own Risk

YOUR USE OF THE SITE IS AT YOUR OWN RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE, SYSTEMS, OR LOSS OF DATA THAT RESULTS FROM ACCESSING OR USING THE SITE.

8.3 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL JENNIFER SHIELDS, LLC, ITS OWNERS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

Your access to or use of (or inability to access or use) the Site or servicesAny conduct or content of any third partyUnauthorized access, use, or alteration of your transmissions or contentOUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

8.4 Basis of the Bargain

You acknowledge that these limitations of liability are a fundamental element of the basis of the bargain between you and Jennifer Shields, LLC, and that we would not provide the services without these limitations.

9. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Jennifer Shields, LLC, its owners, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

Your use of the Site or servicesYour violation of these TermsYour violation of any rights of another partyAny Client Materials you provide to us

9A. THIRD-PARTY LINKS

The Site may contain links to third-party websites, platforms, or services for your convenience (for example, HoneyBook, MailChimp, and Google). We do not control and are not responsible for the content, policies, or practices of any third-party sites or services. Your use of any third-party site or service is subject to that third party’s terms, conditions, and privacy practices, and you access them at your own risk.

10. TERMINATION

10.1 Right to Terminate

Either party may terminate a service engagement as specified in the applicable Service Agreement. In the absence of a Service Agreement, either party may terminate with thirty (30) days' written notice.

10.2 Effect of Termination

Upon termination:

You must pay all fees for services rendered through the termination date

Each party must return or destroy confidential information belonging to the other party

Sections 5 (Intellectual Property), 6 (Confidentiality), 8 (Limitation of Liability), 9 (Indemnification), and 11 (Governing Law) survive termination

10.3 Suspension

We reserve the right to suspend or terminate your access to the Site immediately, without notice, if you violate these Terms or engage in conduct that we believe is harmful to us, other users, or third parties.

11. GOVERNING LAW AND DISPUTE RESOLUTION

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Iowa, without regard to its conflict of law principles.

11.2 Jurisdiction

Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the federal or state courts located in Iowa, and both parties consent to the jurisdiction of such courts.

11.3 Informal Resolution

Before filing any formal legal action, the parties agree to attempt to resolve any dispute through good faith negotiation for a period of at least thirty (30) days.

12. GENERAL PROVISIONS

12.1 Entire Agreement

These Terms, together with any Service Agreement and our Privacy Policy, constitute the entire agreement between you and Jennifer Shields, LLC regarding the use of the Site and services.

12.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

12.3 Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

12.4 Assignment

You may not assign or transfer these Terms or any rights granted hereunder without our prior written consent. We may assign these Terms at any time without notice to you.

12.5 Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

12.6 Notices

All notices under these Terms shall be in writing and delivered via email to the contact information provided on the Site or as specified in any Service Agreement.

12.7 Headings

The headings in these Terms are for convenience only and shall not affect their interpretation.

13. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at: Jennifer Shields, LLC
Website: https://www.jennifer-shields.com/

14. ACKNOWLEDGMENT

BY USING THIS SITE OR OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.

© 2026 Jennifer Shields, LLC. All Rights Reserved.