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Jennifer Shields
Who I Am
Privacy Policy
Terms of Service
Professional Disclaimer
Portfolio
Blog
FAQ
Contact
Schedule With Me
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7 Mistakes You’re Making with Small Business Operations (And How Process Improvement Consulting Fixes Them)
Jennifer Shields 10/3/25 Jennifer Shields 10/3/25

7 Mistakes You’re Making with Small Business Operations (And How Process Improvement Consulting Fixes Them)

Stop drowning in operational fires! We've identified 7 key mistakes small business owners make and provide actionable solutions through process improvement.

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Fractional COO vs. Full-Time Operations Manager: Which Is Better For Your Small Business?
Jennifer Shields 7/23/25 Jennifer Shields 7/23/25

Fractional COO vs. Full-Time Operations Manager: Which Is Better For Your Small Business?

Growing your business is exciting, but let’s be real—the operational cracks can start to show fast. Do you need a full-time hire or just high-level strategy? We’re breaking down the difference between a Fractional COO and a Full-Time Operations Manager so you can decide which path leads to the growth (and sanity) you’re looking for.

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The Small Business Owner & Guide to Operational Efficiency: What to Fix First (Before You Hire More People)
Jennifer Shields 6/26/25 Jennifer Shields 6/26/25

The Small Business Owner & Guide to Operational Efficiency: What to Fix First (Before You Hire More People)

Hiring isn't always the answer to burnout. Sometimes, the problem is simply a broken process. Learn how to identify the "leaks" in your business operations so you can reclaim your time and scale your impact without immediately increasing your headcount.

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5 Steps: How to Build Business Operations That Actually Scale (Easy Guide for Small Business Owners)
Jennifer Shields 5/11/25 Jennifer Shields 5/11/25

5 Steps: How to Build Business Operations That Actually Scale (Easy Guide for Small Business Owners)

Is your business growing but starting to feel a little... chaotic? Growth is the dream, but without solid operations, the cracks show fast. In this easy guide, we’re walking through the 5 essential steps to build operations that scale with you—so you can stop putting out fires and start growing sustainably.

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fractionalcoo@jennifer-shields.com
(515) 750-3073